The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. STEP 3 Download Client. Select an appropriate. Link to install Citrix client (see screenshot above). Windows Users – Must be Windows 10, 8.1, or Windows 7 os. MAC OS Users – Must be MAC OS Sierra Version 10.11, 10.12, or 10.13. Click ‘here’ to go to the Citrix.
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Via a Windows Computer
Note: Accessing the USAR RAP will keep your ARNet account active between Battle Assemblies (BA). You do need to [already] have an ARNet account before attempting to access. If you don't have an ARNet account, Army Reserve Soldiers can request one via: https://aramp.usar.army.mil (You need to have your AKO username and password ready).
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NOTE: For problems or questions regarding your ARNet account, call the Army Enterprise Service Desk-Reserve
Accessing the USAR RAP requires the following pre-access steps listed below and an active Army Reserve Network (ARNet) account before continuing.
If you can already access your mail.mil email from your computer, you may already have PreAccess 1-4 complete, but still need to complete PreAccess 5.
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Pre usage Steps |
PreAccess 1:Have a CAC Reader |
PreAccess 2:Install the DoD Certificates |
PreAccess 3:Use built in or install ActivID 7.1.0.153 |
PreAccess 4: Internet Explorer Adjustments (including adding 'army.mil' to compatibility view settings) |
Download the Citrix Workspace app file from: Click on blue button titled: Download Citrix Workspace app for Windows Click down arrow (next to Save) and select Save and Run image from phone Select Start Click the box next to I accept the license agreement then click Install You will see it installing Select Finish You must restart computer After restart, click Do not show this windows automatically at sign-in, then Close Go to this web address: Select your Authentication (16 digit) certificate, click OK After entering 6-8 digit CAC PIN, click OK Read the USARC Alert, then select Accept Will need to Run this control Select your Authentication (16 digits) certificate, click OK After entering 6-8 digit CAC PIN, click OK Read the USARC Alert, then select Accept Check the Do not show me the warning for this program again box, then click Allow I hope you don't receive this. I was unable to get past this point If you can get past the error above, I believe this is what you will see. The below cannot be verified. Click the AR Desktop icon Connecting to ARNet Select your Authentication (16 digits) certificate, click OK After entering 6-8 digit CAC PIN, click OK Click OK Read US DoD Warning Statement, Click OK Click Sign-in options Click either of the smart card chip icons Look for the 16 digit number@mil certificate, then enter PIN Waiting to login to the ARNet |
You are logging into a virtual version of your ARNet desktop
More information:
You can use Outlook on this virtual desktop. Please wait about 5 minutes after you log into the server before clicking it, or it will fail.
Do not save any files on this desktop, as they will get deleted. Save files to your network drives.
If you have problems with the Army Reserve Remote Access Portal, contact the help desk